As a 10 year user of PostalMate, my favorite feature of PMTools is the Pro Invoice feature. It is so professional to hand a company an invoice for printing and/or shipping services. Using the Customer Sales report we easily find and award our top 10 clients! Powerful tools, friendly customer service and easy to use software, PMTools is a win, win, win!
Lee Levengood - Everything Printing & Shipping Center Bechtelsville, PA

Love the billing reconciliation! Can't say enough about it and how using it puts money back in my pocket!

Carrie Austin - Postal Center Plus, Inc.

El Cajon, CA

Great customer service.
Quickbooks sync tool is amazing, saves soooo much time!
Great job guys, Thanks!
-Kevin@PostalConnections Central PA

5 star rating!
I love PMTools from PIMS to Quickbook integration. Quickbook helps me import all of sales data and saves me precious time. PIMS has made my package management a breeze, most of all it cut down on our mistakes. Keep up the great work and I look forward to seeing new features! Thanks,
Mike Lee -AIM Mail Center #19

PM Tools has so many benefits to it. I will speak of just 3. (1) It really has cost me nothing each month I have used it. It will be 3 years this August. The CRT rental pays for the monthly PM Tools fee. (2) The CRT also brings in additional Income each month. (3) The PIMS feature for package check in has saved me $300.00 a year in fees to another provider of this service. Email notification is also a great benefit for box holders. So what are you waiting for? - Dennis Dayton - U-post Shipping Center Oceanside, Ca.

PMTools is a pivotal part of our business and has been for 4 years. With a great support team, the software offers versatility to handle MANY of your day to day operations – paying for itself! Lynae with Class Mail & Business Center
Much thanks
Lynae - 1st Class Mail

Refund and Return Policy

Summary of Our Policy

VSoftwareTools Inc offers a 30-day money back guarantee that our PMTools, ezCRT, ezCRT Workbench, QuickBooks Integrator for PostalMate will function as advertised once they are properly installed on your computer.

Customer satisfaction is very important to us and we have established policies and practices that support this objective. Most importantly, we strongly encourage you to try our software before you make your purchase. We have made it easy to obtain fully functional 30-day trial versions of our products, and we are available to answer technical questions about the capabilities of our products to help you make an informed decision.

Refund and Return Policy Details

  • Our customers have the right to request a full refund for a VSoftwareTools Inc. software product within 30 days from the date of purchase.
  • This policy applies to purchases made online through the VSoftwareTools Inc. website, and purchases made by phone with a sales representative at VSoftwareTools Inc..
  • We ask our customers to please contact our technical support staff before submitting a refund request. We are here to help you get up and running with our products. Send us an email, call us, or look for our live chat support online (subject to availability during business hours).
  • VSoftwareTools Inc. is not responsible for delays in downloading or any communication delays that are related to the customer's web host, IT administration, or other circumstance that is beyond our control. You are responsible for ensuring that you can download and install the software that you purchase onto your computer. Please try a 30-day demo version first!

How To Request a Refund:

  • Send us an email with "Refund Request" in the subject line. Please specify in the email the reason you are asking for a refund.
  • Please allow us up to three business days to investigate the cause of the malfunction and issue a refund. You will receive a follow-up email from our support team to inform you of your refund approval.
  • Once your refund is approved, we require that you send us a signed Letter of Destruction by fax (800-778-4078) or as a scanned document attached to an email ( This email address is being protected from spambots. You need JavaScript enabled to view it. ).
  • Please use the VSoftwareTools Inc. Letter of Destruction template.
  • You will receive your refunded money according to your original payment method. Please allow up to 30 days for processing