Privacy Policy

Effective Date: January 12, 2025

At VSoftwareTools, Inc., we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information.

This Privacy Policy explains the types of personal data we collect, how we use that information, and your rights regarding that data, especially as it relates to SMS communication and other forms of electronic messaging.

1. What Personal Information We Collect

We may collect the following types of personal information from customers and users:

• Full name
• Company name
• Email address
• Phone number, including mobile number
• Mailing address
• Customer support communications
• Other information voluntarily provided through web forms, account registration, or software use

We may also collect non-personal information such as:

• Browser type and version
• Device type
• Pages visited on our website
• Usage behavior within our applications

2. How Personal Information Is Used

We use the personal information we collect for purposes including:

• Providing access to our software and services
• Communicating service-related updates and notifications
• Sending transactional SMS messages, such as package delivery notifications
• Responding to customer support inquiries
• Maintaining and improving our software, systems, and website experience
• Meeting legal or regulatory obligations

3. Who Personal Information Is Shared With

We do not sell, rent, or share your personal information with third parties or affiliates for marketing purposes.

Personal information may be shared with trusted service providers solely for the purpose of delivering services on our behalf, such as cloud hosting, SMS delivery, and payment processing, and only under appropriate confidentiality and data-protection requirements.

4. SMS Consent and Privacy

By providing your mobile number and opting in to receive SMS messages, you consent to receive non-marketing, transactional SMS notifications from our service or on behalf of our clients.

SMS consent is not shared with third parties or affiliates for marketing purposes.

You may opt out of SMS communications at any time by replying STOP to any message or by contacting us directly.

5. Your Rights and Choices

You may request to:

• Access or correct your personal information
• Request deletion of your data, subject to applicable legal and record-retention requirements
• Withdraw consent to communications

To make a privacy-related request, contact: privacy@vsoftwaretools.com

6. Security

We use commercially reasonable efforts to safeguard personal information from unauthorized access, use, or disclosure. However, no system can be guaranteed to be completely secure.

7. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

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